Job Title: Office Associate III
Terms of Employment: Grade 109.2 / 260 days (12 months)
FLSA Status: Non-Exempt
Work Location: Culture, Climate & Student Services
Immediate Supervisor: Specialist, Culture and Climate

General Description:
The Office Associate III performs a wide range of administrative functions to facilitate the efficient operation of the Culture, Climate & Student Services (CCSS) Department, which includes supporting School Social Workers, Behavioral Support, Student Support Services, Trauma Responsive, Transition teams and other areas of work of the CCSS department. The
Office Associate III also provides exemplary customer service to both internal and external stakeholders.

Essential Duties and Responsibilities:
• Plans, initiates and carries to completion office support activities
• Maintains logs on incoming correspondence and action documents and follows up on work in progress to ensure timely response or action
• Maintains supervisor’s calendar as required, formats and types confidential and general correspondence, reports, and statistical data
• Operates a personal computer and related equipment to produce correspondence, reports, charts, and other materials using numerous management techniques to enter, edit, print, and file data
• Greets customers in person or on the telephone; answering or referring inquiries
• Maintains stakeholder confidence and protects operations by keeping information confidential
• Submits and maintains all leaves, payroll, and personnel records, clerical records, and reports
• Tabulates and prepares reports of financial data, and makes travel arrangements
• Maintains office supplies and department resources by checking stock to determine inventory levels, anticipating needed supplies; placing and expediting orders, and reconciling invoices
• Secures information by completing database backups
• Provides historical reference by utilizing filing and retrieval systems
• Establishes and maintains effective working relationships with personnel in other schools, offices, and governmental agencies
• Assist with maintaining and contributing to updates for the department website

• Collaborates with immediate team and department on special projects, events, and initiatives
• Serves as a point of contact for internal and external stakeholders, responding to inquiries and providing information as needed
• Effectively manages and maintains operations that support the overall function of the department
• Assumes responsibility for own professional growth and development by keeping current with the literature and new research findings
• Contributes to team efforts by accomplishing related tasks as needed or assigned

Qualifications:
• High school diploma or its equivalent, plus one year of office associate experience
• Work experience in a school office or division central office is preferred
• Exceptional organization, customer service, and public relations skills required
• Ability to multitask and prioritize in a fast-paced environment
• Ability to effectively communicate with and work cooperatively and collaboratively with co-workers, school staff, students, and the general public
• General knowledge of business office procedures, practices, and equipment
• Ability to perform basic mathematical calculations, excellence in business English, grammar, spelling, and punctuation
• Ability to communicate clearly and concisely, both orally and in writing
• Must be adaptable to changing priorities, can work independently, and ability to effectively complete multiple assignments simultaneously
• Ability to exercise tact, good judgment, initiative, and maintain confidentiality
• Considerable skills in operating a computer
• Proficient in using Google, Microsoft Office, Word, and Excel software applications required
• Able to travel to/from various work locations to support department needs

HOW TO APPLY: All applicants (including RPS employees) must submit an online application. Please access website at: www.rvaschools.net

Please upload the following information with your application: a current resume, transcript and license if applicable.  Three references names and contact information will be required if you progress to the interview step of the selection process.  Richmond Public Schools will conduct a background investigation, fingerprinting, and tuberculosis screening as a condition of employment. EOE.