Job Title:

Service Desk Technician

Grade Level/Terms of Employment:

Unified Pay Schedule, Pay Grade 114

FLSA Status:


Work Location:

Technology Services

Immediate Supervisor:

Service Desk Technician Team Lead

General Description:
The Technology Services team is responsible for ensuring that Richmond Public Schools’ technology resources are functioning efficiently and meet the needs of the RPS community. The Service Desk Technician supports this work through providing basic customer service to the RPS community.


Essential Duties and Responsibilities: